TERMS & CONDITIONS
CUSTOMER CARE
Here at Immortal Love we strive to make our customers happy. We want our products to be known for their quality, and we want our business to be known for its dependability with our customers. If you have any questions you can email immortal.love2022@gmail.com, and we will get back to you as soon as we can. We do not offer refunds, but we strive to make every interaction a positive experience. If there are any problems with your order don't hesitate to contact our team. All products are made as ordered, if not already on hand. Therefore, any full bars, candles, or wax melts will take 7-10 days to create on top of shipping.
SHIPPING POLICY
When it comes to shipping, our price is based on the weight of the package. We use USPS to ship our products, their shipping takes approximately 1-3 business days.
RETURN POLICY
All sales are final. We do not accept returns or exchanges for our products. If you have any questions or problems with our products, please contact us. We want our customers to be satisfied, the only way we can achieve this is through feedback.